Your Clubs Survey

Step 1 of 4

25%

Thanks for participating in our next big survey!

Your feedback will be a part of shaping our future choices throughout the venues, as well as your chance to win a $250 Venue Gift Card or 1 of 5 $50 Ampol Fuel Cards.

Name (Don't worry, it's just for the giveaway side)(Required)

First Last

Preferred Contact Option(Required)

Email(Required)

Phone(Required)

What age bracket best describes you?(Required)

18-30

30-45

46-55

56-65

66-75

75+

Are you a Member of our two Clubs?(Required)

Yes

No, but I'd be interested in joining

Let's talk about Murray Downs Golf & Country Club first!

On average, how often do you visit Murray Downs Golf & Country Club?(Required)

Daily

Weekly

Monthly

Only for Promos & Giveaways

Other

Here's a list of our offering, please tick all of the areas that interest you:(Required)

Members Draw & Raffles

Bistro

Cafe

Gaming

Golf

Bowls

Bingo

Poker

Live Music / Old Time & Rock N Roll Dancing

Our Big Giveaways & Special Events

In your opinion, please rate the following areas of our business(Required)

	Poor	Below Average	Average	Above Average	Excellent
Service & Staff
Food
Bar
Gaming
Live Music Offering
Bingo
Functions
Atmosphere
Temperature in the Venue
Overall Experience

We'd love to hear any feedback or ideas for new offerings:

When was the last time you had a meal at Murray Downs?(Required)

Within the last week

Within the last month

Within the last six months

Over a year ago or never

Have you ever held a function at Murray Downs?(Required)

Yes

How would you rate your experience at our venue during this function?

Poor	Below Average	Average	Above Average	Excellent

Any feedback you'd like to add about your function?

If you thought of holding a function at Murray Downs in the future, what offering would you like to see?

Are you aware that we offer a full service breakfast every weekend?(Required)

Yes

How would you rate your experience during the visit?

Poor	Below Average	Average	Above Average	Excellent

Now let's talk about all things Swan Hill Club!

On average, how often do you visit the Swan Hill Club?(Required)

Daily

Weekly

Monthly

Only for Promos & Giveaways

Other

Here's a list of our offering, please tick all of the areas that interest you:(Required)

Food

Bar

Gaming

Live Music

Members Draw & Raffles

Bingo

Our Big Giveaways & Special Events

Hot Rocks

Cold Rocks

In your opinion, please rate the following areas of our business(Required)

	Poor	Below Average	Average	Above Average	Excellent
Service & Staff
Food
Bar
Gaming
Live Music Offering
Bingo
Functions
Atmosphere
Temperature in the Venue
Overall Experience

With our major planned renovation currently on hold while we wait to see a Government announcement, We'd love to hear any of your ideas on what we could upgrade in the short term:(Required)

When was the last time you had a meal at SHC?(Required)

Within the last week

Within the last month

Within the last six months

Over a year ago or never

Have you ever held a function at SHC?(Required)

Yes

How would you rate your experience at our venue during this function?

Poor	Below Average	Average	Above Average	Excellent

Any feedback you'd like to add about your function?

If you thought of holding a function at SHC in the future, what offering would you like to see?

If you've tried our Hot Rocks, how would you rate it?

Poor	Below Average	Average	Above Average	Excellent

If you've tried our Cold Rocks, how would you rate it?

Poor	Below Average	Average	Above Average	Excellent

What's your thoughts on our Live Music & Entertainment offering?(Required)

Last section, thinking about yourself and Swan Hill in general

What factors are most important to you when choosing a venue?(Required)

Food Quality & Presentation

Value for Money

Discounts or Special Offers

Feeling Valued as a Member / Customer

Regular Entertainment

Family Friendly Atmosphere

Gaming Room

Service / Staff

Anything else not listed?

Who is your "go-to" choice of venue, or one that is number 1 on your mind when choosing to go out for dinner?(Required)

What advertising from either of our venues do you notice or use to keep up to date with what's happening?(Required)

The Guardian

Radio - MixxFM 107.7

Radio - 3SH

Facebook / Instagram / Social Media

Website

In-venue TV's, Flyers & Posters

EDMs (Email's from us)

Is there any other ways not listed above, that you'd like to see us use to communicate to the community and Members?

The Cost of Living issues are affecting us all in different ways, is this affecting your household's ability to enjoy a night out?(Required)

I have cut down on eating out at restaurants and takeaways

I have cut down on drinking

I have cut down on gaming

I am not affected by this

We're always open to the next big idea for a Promotion or Giveaway, especially with current nation-wide issues, what would you be interested in winning that would help your family right now?(Required)

The following is a list of our Wednesday, Friday & Sunday weekly raffle prizes that Members and Guests can win: Beer, Wine, Venue Gift Cards, Breakfast for 2 vouchers, local meat vouchers, nation-wide fuel cards, Keno, Scotch... Is there anything else that you'd be interested in having a chance at winning?(Required)